Cancel Your Order

If your graduation has been cancelled or postponed, visit our FAQ's page for more information about how you can transfer or cancel your order. 

Please note due to Government guidelines and the safety of our staff, our office is currently closed and we will endeavour to respond to enquiries within 3 working days. 

Please correct the errors and try again. Please note all names use plain text characters and do not include any special characters and accents.

Your Details

First Name:

*

First Name

The first name you used when you ordered.

Last Name:

*

Last Name

This is your last name, surname or family name you used when you ordered.

Email Address:

*

Your Order Details

Order number:

*

Order number

Please enter the order number. This can be found on your order confirmation.

University/ College:

*

University/ College

Enter name of your University or college

Date of Ceremony:

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Ceremony Time:

-- Please Select -- 08:00 08:15 08:30 08:45 09:00 09:15 09:30 09:45 10:00 10:15 10:30 10:45 11:00 11.15 11:30 11.45 12:00 12:15 12:30 12:45 13:00 13:15 13:30 13:45 14:00 14:15 14:30 14:45 15:00 15:15 15:30 15:45 16:00 16:15 16:30 16:45 17:00 17:15 17:30 17:45 18:00 18:15 18:30 18:45 19:00 19:15 19:30 19:45 20:00 *

Ceremony Time

The time of your ceremony start time.

Refund Details

Type of Refund:

Card Cheque

Reason for Refund:

*

Reason for Refund

Please tell us why you want a refund for your order.

Verification

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