Cancel Your Order

If your graduation has been cancelled or postponed, visit our FAQ's page for more information about how you can transfer or cancel your order. 

Please note due to Government guidelines and the safety of our staff, our office is currently closed and we will endeavour to respond to enquiries within 3 working days. 

Please correct the errors and try again. Please note all names use plain text characters and do not include any special characters and accents.
Your Details
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First Name
The first name you used when you ordered.
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Last Name
This is your last name, surname or family name you used when you ordered.
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Your Order Details
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Order number
Please enter the order number. This can be found on your order confirmation.
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University/ College
Enter name of your University or college
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Ceremony Time
The time of your ceremony start time.
Refund Details
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Reason for Refund
Please tell us why you want a refund for your order.
Verification
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